FAQ
Frequently Asked Questions
What is Your Return Policy?
- Our store offers a satisfaction guarantee. If you are in any way dissatisfied with the goods you have ordered, we will exchange them, give you a store credit, or refund the money of the goods only. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Click Here for full details
How Do We Contact Customer Service?
- E-mail customerservice@underyours.com or Click Here to fill out our contact form.
Do you have Size Charts?
- Please refer to the product page as most of the size charts are included with the images of the products. Click Here for a general size chart.
When Will My Order Ship?
- We will normally process and ship all orders within 24 hours. However If you place an order on Friday or during the weekend, we will process it on the next business day (Monday). Click Here for full details.
Do you Ship Internationally?
- Yes we do. Keep in mind shipments outside of the United States may be subject to Customs clearance charges or import duty. UnderYours does not set these charges and cannot control whether your package will be subject to such fees, which are determined by the authorities in the destination country. Click Here for full details.
Do you Ship Discreetly?
- Yes. Items in the US are shipped in plain non descriptive packaging with name and address on the shipping label.. Only International orders require the product and value be listed on the shipping label for customs and duty purposes.
Let customers speak for us
from 674 reviewsThese are awesome. Great Fit and Feel. Unico has been my go to choice for over 15 years and the 95/5 composition is the only way to go.
After trying on the first pair, I did myself the pleasure of ordering two more in different colors of course. Whatever beaches or pool parties I’m going to this summer better get ready because I’m showing a$$. I freaking love these!!!
I ask my mom to buy this for me. It’s super comfy and gives great support.
I am not a small guy at least a XXL and these fit great … and look even better… great product .. this gives us bigger guys the ability to be sexy … and not worry of it will fit or worth it very good quality
Best thongs ever !! The fit, comfort, quality , are all the best of any thongs I have purchased. I base this off of the sexy factor , all day wearability comfort rating, sleeping in them rating, and how well the stitching is plus the comfort of the material they are made from, and how well they keep everything in place. And all of those ratings for me are a hands down 5/5 !! Will be ordering a bunch more !!
I wear size 34&36 waist pants , and bought the size XL thong and it’s perfect.
Perfect for my art modeling when I need to be modest.
Great comfy fit for everyday all day wear , any activities you perform, even to sleep in. Will def be buying more !! I’m a size 34 waist in pants and the XL fit perfect. Holds everything inside until time to come out !!
Excellent quality, brilliant fit ,very good service